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Technical Issues
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Stronghold 2 » Forums » Technical Issues » Read Before Posting - How To Request Assistance
Topic Subject:Read Before Posting - How To Request Assistance
HG News Director
posted 10-31-11 05:29 EST (US)         
Should you have a technical issue concerning one of the games, please follow this short guide about how to request assistance efficiently.

Subject: The Game (SH1/SHC/SH2/SHL/SHCE/SHK/SH3) - Short issue description.
In the message you should provide us at least (but not limited to) the following information:

- The game -and its version- where you are experiencing the issue (in confirmation with the title)
- The nature of the issue and detailed description of how it occurs.
- Your PC specifications, which includes (Control Panel -> Settings):
Operating System
Video/Graphics Card
RAM Memory
Hard Disk Space (GB)
If you have a DVD-ROM Drive
Direct X version

- Notes. If you have any personal guess about why is it happening.

Stronghold 3 Bugs can be reported to Firefly Studios HERE
Before posting, please make sure that you
- Have checked if your PC specifications are good enough to support the game (If it meets or exceeds the Minimum System Requirements)
- Have searched if people have had this kind of issue before.
- Have the game fully patched and updated.

Lack of given information will only slow down the helping process.

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